Category Archives: Public Safety

Everything is Not a Nail: Why You Should NOT Rely on Social Media Alone for Important Customer Messages

Posted on May 22, 2013 by

I would be the first in any room to profess my love for all things technology including social media. I jump from twitter to Facebook to email the same way people used to check their US mailboxes looking for letters … Continue reading →

Posted in amazon, android, apple, Enterprise Communication, Group Messaging, Hospitality, iOs, Ivytalk®, Mobile, Public Safety, Retail, Technology, Utilities, windows 8, wireless | Tagged , , , , , , , , , , | Leave a comment

Are you an Emailer or Texter?

Posted on July 8, 2012 by

Humans are capable of storing an incredible amount of information without even realizing it. Consider all the people you “talk” to. Based on their preferences and behavior, you have mentally stored the best ways to reach your friends, family and … Continue reading →

Posted in Customers, Email, Enterprise Communication, Group Messaging, Ivytalk®, marketing, mobile commerce, mobile customer service, Public Safety, Technology, texting | Tagged , , , , , , , , , | Leave a comment

What is EAS and Why Are They Testing It?

Posted on November 19, 2011 by

Baby boomers all know the deep wailing sound of the Emergency Broadcast System (EBS). “This is only a test” “If this were a real emergency, you’d be given instructions…” The EBS was created in 1963 to warn the country of … Continue reading →

Posted in Ivytalk®, Public Safety, Technology, texting | Tagged , , , , , , , , , , , | 1 Comment

The State of Critical Communications Since 9/11

Posted on September 10, 2011 by

The 10 year anniversary of 9/11 caused me to look back at whether it is easier to communicate now than it was then. Has technology enabled better communications? From a sheer capacity perspective, there is certainly more than there was … Continue reading →

Posted in 9/11, Ivytalk®, Public Safety, Technology | Tagged , , , , , | Leave a comment

Not Just Mobile Apps, Cross Platform Apps

Posted on February 8, 2011 by

You can’t go anywhere these days online or off without seeing an announcement for the latest Mobile App for everything from the nightly newscast to your friendly neighborhood bank.  There are mobile apps for iPhones, Android phones, Windows 7 phones, … Continue reading →

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Public Safety, Dispatchers and Messaging

Posted on December 9, 2010 by

As we go out and talk to public safety customers about Ivytalk®, it’s clear they have a lot of choices when it comes to communications.  They also have a variety of needs which are served in different ways often by … Continue reading →

Posted in Customers, Ivytalk®, Public Safety, Technology | Tagged , , , , , | Leave a comment