Tag Archives: customer expectations

Personalized Customer Communication

Posted on February 10, 2012 by

Marketing nirvana is being able to reach each individual in the way they prefer with information they want. In pursuit of this nirvana, the consumer is being chased from all angles. They localize content to where you are. They push … Continue reading →

Posted in Ads, Customers, Enterprise Communication, Group Messaging, Ivytalk®, marketing, mobile customer service, Technology, texting | Tagged , , , , , , , | 1 Comment

Biggest Mistake Companies Make With Daily Deals

Posted on September 23, 2011 by

There is a great commercial on TV where one kid is sitting in a room and another one runs up and joins him. The “newer” kid is offered an ice cream cone, but the original kid is denied because he … Continue reading →

Posted in Ads, Customers, Ivytalk® | Tagged , , | Leave a comment

Customer Expectations 2.0

Posted on December 22, 2010 by

As technology permeates our lives, we, being the highly adaptable species we are, change.  In the last 20 years, due to changes in technology, we have changed our expectations in almost every aspect of our lives.  We expect to know … Continue reading →

Posted in Customers, Ivytalk® | Tagged , , , , | 1 Comment